NOTE: PLEASE BE ADVISED current repairs may take up to 7-9 weeks to process and complete once they have arrived at our offices.  Please notice: By sending in your Hatch reel, you are agreeing to the terms and conditions as listed below. Refusal of acceptance of these terms and conditions will result in your reel being returned to sender. 
Please review our warranty policy:
Address to send repairs:
Hatch Outdoors
ATTN: Repairs
961 Park Center Dr.
Vista, CA, USA 92081