“Never have I enjoyed using a fly reel so much.
Just wanted to let you know that I am using the product and it is awesome.”
Will Snyder
Field & Stream Editor
AT HATCH, WE STAND BEHIND OUR PRODUCTS 100%.
THAT'S WHY WE OFFER A LIFETIME ORIGINAL OWNER WARRANTY.
NO HAGGLE, NO HASSLE WARRANTY
All HATCH reels are carefully inspected to assure
product consistency and quality and are guaranteed against
manufacturer's defects in materials and craftsmanship for
the life of the product by its original owner. Damaged or
defective reels must be returned in their entirety to:
Hatch Outdoors, Inc. ATTN: Repair Department
1001 Park Center Drive
Vista, California 92081
Please include a detailed explanation as
to the cause or situation that lead to the problem. This explanation
helps us help our customers and allows us to improve upon
the quality of our products.
It is important to note that filling out and returning the
Warranty
Card will establish yourself as the original owner
of the reel and ensure warranty protection.
This warranty is limited to the repair or replacement of the
reel and does not cover any type of damage resulting from
neglect, normal wear and tear, or the misuse of our product.
For all return shipments, the original owner will be responsible
to cover return, insurance and processing fees. Reels that
are not covered under warranty can still be cleaned or repaired
for a reasonable fee plus the fees outlined in the prior sentence.
Hatch Outdoors, Inc. reserves the right whether to repair
or replace any reel or spool covered by this warranty and
the right to replace any discontinued models or parts with
current models or parts when necessary.